A big part of running a successful recruitment team is being able to facilitate constant and actionable communication between your employees, so that everyone is up-to-date with the tasks at hand. If your company has multiple office locations or remote employees working from different time zones, team collaboration can be particularly challenging, given that 70% of teams still rely on emails for internal communication.
In the last decade, a variety of collaboration tools and software have been launched in the market, changing the way teams communicate and work. Let’s go over a few of them:
WhatsApp is a platform for instant messaging used by almost billion people every day. If you just need a place to chat, it’s a tool that your team members are likely already familiar with, making it easier to implement and use on a day-to-day basis for streamlining the workflow.
However, as Whatsapp is designed primarily for social uses, it lacks functions specific to team communication. For example, there’s no option to backup confidential data files important to your organization. It’s also heavily tied to mobile numbers, and users need to share theirs with the team, which some may be uncomfortable with. Also, should someone else get issued that number in the future, they will have access to your proprietary data.
For simple, straight-forward, chat-based communication, WhatsApp can do the trick, particularly if security is a concern. Otherwise, some of these other tools are probably a better choice.
#2 – Slack:
Slack has become the default team collaboration tool in the past few years, with businesses all over the world successfully using it primarily for messaging, file sharing, voice calls, screen-sharing and searchable archives. The cloud-based proprietary platform finds a compelling sweet spot between a pure chat application like Whatsapp and internal emails by providing ‘channels’ for communicating with a group of team members or a separate, one-on-one discussion with an individual.
Slack helps you to reduce email clutter, while retaining institutional memory of previous conversations. The downside to the tool can be slightly overwhelming for new users who are not very tech-savvy. For teams working in a different time zones, keeping up might be conversations is difficult, for example, people in location 1 discussing important pointers on a project which people in location 2 cannot contribute to because they’re still asleep.
With the addition of more ‘channels’, you team will end up spending more time on Slack than doing actual work. Moreover, in order to use more than just the limited features available in the ‘free plan’, you need to subscribe, either monthly or annually, with a per-user license fee. Lastly, there isn’t a great way to host “evergreen” content.
#3 – Twist:
After discovering the various shortcomings of Slack, the team Twist, behind the team chat application attempted to disrupt the ‘collaboration’ space with an innovative, structured, thread-based conversations. Following suit, Slack also added a ‘threading’ feature eventually, however, being native to Twist, it allows for organized discussions that are easier to find.
In order to ensure that Twist empowers the teams and isn’t just another distraction, Twist introduced the ‘online presence indicator’ functionality, that helps you determine if a certain team member is available for conversation. This is a potential game-changer as it encourages your team to talk to each other for a time-sensitive discussion, and use Twist only for documenting communication that doesn’t need immediate attention.
Like Slack, Twist charges a per-user recurring fee, which can be a turn-off for startups and small-businesses.
#4 – Recruiterly: – Community Feature
Recruiterly’s Private Community feature essentially allows your entire recruitment team and company to share a private online community via a media rich feed. Recruiters and managers collaborate and communicate on projects.
It’s evergreen. Unlike team chat tools, Recruiterly’s private communications tool allows you to host evergreen content and discussions that don’t get lost immediately after the conversation ends. You can share candidates, job orders, content, motivate, etc. in one neat place.
It’s free. Team communication doesn’t need to be expensive, if you or any of your team sign-up to Recruiterly’s free account level you get instantly connected to your colleagues and company, if you are the first, easily create your own company page.
#5 – Microsoft Teams:
Microsoft’s Teams application is integrated right into Office 365. Much like Twist, the conversations are built around around threading to encourage relatively structured discussions. The tool also integrates easily with your Outlook and Skype, making it easy for you to organize and stay updated with in-person meetings.
If your recruitment team uses Office and your workflow is primarily built around sharing and discussing documents, Teams might be the tool for you. However, if you’re looking for collaborating on other tasks and need more advanced features to communicate effectively, this is not the ideal solution. Teams also used on SharePoint for the file tab collaboration which is pretty size-heavy and can be a hassle for an administrator to keep up with.
#6 – Google Hangouts Chat:
If your team uses Google’s G Suite instead of Microsoft Office, Hangouts Chat (not to be confused with the Gmail alternative) is a similar solution that will integrate efficiently with your document system, including sheets and presentations. Admins can easily preserve, archive, export and search chat-specific data, in addition, allowing team members to go-through and past discussions. The embedded voice and video call interface is also a huge plus.
Only G-Suite customers that have a Google account can access Hangouts Chat, which means you have to not only pay a monthly-subscription fee upfront, but also migrate from any other email system you use for communication.
#7 – Flock:
Flock is based on the premise that you don’t want to just discuss things, but also make decisions and act on them. So, in addition to chat tools, the tool offers polls to help make resolutions and a separate space for team members to include concrete, time-sensitive tasks.That might be exactly the structure you need. However, similar to Slack and Twist, Flock charges a monthly per-user license fee.
Flock starts with the premise that you don’t simply want to discuss things, you want to decide on and act on them. So in addition to chat tools, it includes polls to help make resolutions and a place to include concrete tasks for team members.
Depending on your team and workflow requirements, you can choose to give any of the above-mentioned tools and software a whirl to establish an effective internal communication funnel.